Established in 1985, Valley Window and Door, a well-established Pembroke business was in need of a brand make-over.
The company logo had strong bones but its application was inconsistent: green, yellow and black on most signage, solid green on job sites, and blue on many of the service vehicles.
When it came to messaging, the most often used taglines — and there were several — were either too vague or too narrow in scope: Windows For Life, and Turning Dreams Into Reality.
Owners Jeff Jessup and Ian Lloyd wanted to rebuild their corporate brand by bringing consistency and impact to their visual identity, and targeting their messaging to better reflect the range of products and services they offer all year ’round.
First we drafted a marketing strategy in which we defined target markets, buyer personas, traditional and online marketing tools and tactics, a 12-month media calendar, and an annual marketing budget.
As with any good rebranding project, we started by reworking the corporate logo. We simplified the icon and standardized the wordmark. Then we established a contemporary and pleasing colour palette and accommodated flexibility in its application.
To correct the assumption that home renovation contracting is only a fair-weather service, we drafted a tagline that said it all: Your Home Renovation Experts | 365.
When it came to applying the new brand, we started small by updating the corporate business cards featuring head shots by John A. Butler Photography.
Then our Design House team rebuilt the Valley Window and Door website, transforming it from a technical portal into an engaging online portfolio of the company’s product and service offerings.
Wrapping it in the refreshed corporate identity, the new website features a wide range of enticing product photography and concise yet detailed text content.
Google Analytics show that the Valley Window and Door blog, which features helpful posts on how to care for windows, doors, sunrooms and decks is proving to be very popular for visitors to the site. And the Get A Quote form is very effective in capturing leads and contact info of potential clients. On the back end, the customer database is building.
Reflecting the Ottawa Valley culture where personal relationships are key to business success, the Valley Window and Door Facebook business page has always had a solid following of family, friends, clientele and suppliers.
In spring 2017 to count down the end of a two-month window promotion, Design House created a series of boosted Facebook posts that ran one per day.
Thanks to strong visual imagery supplied by Valley’s suppliers and simple bold graphics, this first foray into social media marketing proved to be a very affordable, engaging and successful marketing tactic.
Over time, Design House plans to work the Valley Window and Door marketing strategy by rolling out social media posts and ads that by far out-perform traditional media spends. As well, the new brand identity graphics and colour palette will be consistently applied as signage, store and vehicle graphics are updated.
Watch for it, for years to come — just like the Valley Window and Door staff and job crews — this refreshed corporate brand will be working 365 to boost the success of the longstanding local business that it anchors.